FAQS

Questions, answered plainly.

If you don't see what you're looking for, just ask us directly.

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What does FINEXA actually manage?

Coding, claim submission, payment posting, denial management, and reporting — the full revenue cycle from patient visit to reconciled payment.

How is pricing calculated?

There's no fixed menu. Pricing follows the engagement model — a bounded fee for an assessment, a monthly retainer for advisory, a per-function fee for managed support, or a percentage of net collections for full outsourcing — scoped to your evidence, not a package.

How long does onboarding take?

Most practices are fully transitioned within 2–4 weeks, depending on payer mix and existing system complexity.

Do you work with our existing EHR?

Yes. We integrate with most major EHR and practice management systems rather than asking you to switch.

What visibility do we get into our own claims?

A live dashboard covering A/R aging, denial rates, and collections, plus a recurring reporting call with your account manager.

What happens to claims that get denied?

Every denial is triaged to root cause and routed for appeal where warranted, with status tracked until resolved.

Still have questions?

We're happy to walk through your specific billing setup.

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